Topic by Kenneth Krone
Win 7, PP14.5 (14.5 (14.5.15168.1450) with patch Build ID PP-1308-011-15264.1200, Fujitsu fi-7160, USB 3.0.
I did not realize it but the 7160 scanner (uses USB3.0) had been functioning with the TWAIN drivers for the previous model (6130Z, USB2.0) . Once Fujitsu had me run a patch, the 7160 was FLYING through 2-sided scans using their PaperStream Capture software/drivers. I ran the scanner in PP14.5 like before and it flew through the stack at about 1 page per second double-sided, but at about 40-60 pages, I receive an error message from PP while it is processing the data:
PaperStream IP
An anomaly has occurred during communication. Make sure that the power is on and the cable is firmly connected. (Code: DS41003)
Then another error message:
PaperStream IP
Communication failed. Make sure the power is on, the cable is firmly connected, and the scanner is not used by another application. Note that some scanners may turn off automatically. In case the scanner is turned off, turn the power back on and then try again. (Code: DS42019)
Then I receive a PP error message:
Unable to communicate with the scanning device.
Now, my workarounds are to either scan small numbers of pages at a time, then add more, or I can use the PaperStream Capture program , selecting the output to be in a folder in the PaperPort folders, and then move it the file where I want for it to be.
Has anyone had this problem and solved it?
Thanks
Ken K