Topic by Steve Ramey
PaperPort 14.5 froze. I've used PaperPort for years. I have Windows 10. I tried several restarts and it always froze. Since I use Paperport every day I uninstalled it to reload it. Every time I try a reinstall I get a Windows error of 1772 with an error message for Scan Soft PDF Create! 4 and the installation quits with "Windows configures ScanSoft PDF Create 4" with instructions to contact support personnel or package vendor. Obviously that is a rediculous suggestion because I'm a consumer and not a software engineer. I have PDF Converter 4 installed. In a panic I tried to reload my old PaperPort 12. I got and continue to get the 1772 error and ScanSoft Create! 4 error. I tried reinstalling earlier versions of PaperPort and got the same error. I tried reinstalling PDF Converter 4 and get the same error. I've tried for days to find something on the internet and lots of 1722 articles appear. One suggestion was to do a "clean" uninstall of PaperPort. - I did that, or thought I did, and still get the 1722 error.
I've been at this for days. I'm assuming the 1722 error is a Windows error. Does anyone know how to get past this 1722 error so I can reinstall 14.5 and to stop Windows making it freeze.??